The IT Support Specialist will act as the primary point of contact for resolving technical issues within the company. This includes troubleshooting hardware, software, and network problems, providing detailed documentation for recurring issues, and educating staff on best IT practices. The role requires working closely with multiple departments to identify and solve tech-related challenges. In addition to addressing day-to-day concerns, the specialist will proactively maintain systems, install necessary updates, and ensure the security of all networks. Candidates must demonstrate strong problem-solving abilities, a desire to learn new technologies, and a commitment to minimizing downtime. This is a critical role to ensure smooth IT operations across the organization.